An exciting new opportunity has arisen to join the business as a Commercial Parts Person at our DAF Birmingham site.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

What you’ll be doing:

• Working within a busy telesales office.
• Processing and upselling commercial vehicle customer parts requirements.
• Dealing with technical requests and using a host of product identification aids.
• Building professional and trustworthy relationships with our customers.
• Supporting and working with our external parts sales team.
• Taking key roles in campaigns and targeted sales activity.
• Interacting with Customers that visit our premises.
• Satisfying internal parts requirements and interacting with our busy workshop team.
• Market information gathering.
• Liaising with key suppliers.

What we need from you:

• Customer service and telesales experience.
• Possess excellent customer service and administration skills.
• Have a knowledge gained from within the Motor Vehicle sector or similar.
• Be used to working to performance targets.
• Previous experience in a similar role would be an advantage.
• Full driving licence is preferred but not essential.

In return we’ll offer:

• Pension
• Employee discounts
• Career development opportunities